| Description | This article describes how to change the FortiGate Serial Number from FortiAnalyzer using CLI. |
| Scope | FortiAnalyzer. |
| Solution |
When FortiGate is replaced for RMA, the Serial Number will be changed. When the Serial Number of FortiGate has been changed, FortiAnalyzer will not be able to recognize the FortiGate and the status will show 'Red'.
Rather than integrate New FortiGate (via RMA) with FortiAnalyzer, it is better to change the FortiGate old Serial Number to the New Serial Number. This setting can be performed via CLI, and the command is:
Bezza-kvm31 # exe device replace sn <device Name existed from FortiAnalyzer> <New FortiGate Serial Number > Bezza-kvm31 # exe device replace sn CECV FG201FXXXXXXXX --> This is to clarify the FortiGate SN been changed.
From the new FortiGate, configure the FortiAnalyzer using CLI (adding the FortiAnalyzer Serial-Number):
config log fortianalyzer setting
Then the GUI will show that the FortiAnalyzer has been authorized and the status FortiGate will show 'UP'.
The command is only capable of use for the same FortiGate Model Device.
Example :
200F replace with 200F FGVM02TM with FGVM02TM
If been replaced with a different model, the error will show as below:
CATH-XXXXXXX # exe device replace sn tutu FG201FTXXXXX
For the different model devices, it is necessary to register FortiGate as a 'New Device'. |
