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kiclee
New Contributor II

sending email by automation function when admin login

Hello,

I have been testing automation function in 6.0.5.
But It doesn't work well.

I hope someone will give me a good advice.
Here are my snapshots on my configurations.
Global > Security Fabric > Automation 
UploadedImages_o9M21OLaRQKW1XnREWbd_temp-T.jpg

Global > System > Advanced > Email Service
UploadedImages_bSjzs3haTbGQV5A1Pil3_temp-T.jpg

The automation was triggered as below,but I couldn't get any email.
UploadedImages_ZxA6903QjG5a3u47Q6NT_temp-T.jpg

And the following screenshot in MGMT Vdom's system logs show it was triggered.
UploadedImages_VSXvuJM9RPqPs75GgLzO_temp-M.jpg
Finally the image is result of diagnostic.

Please somebody help me.

Thanks in advance
1 Solution
NunoLour
New Contributor II

Dear Kicheon,

If you haven't already, I would suggest using an internal email server to check if the firewall indeed sends the email and if the configuration matches your defined settings.
For example, does it reach the mail server? Does it authenticate (if applicable) ? Is the sender correct ? 

Best regards

NL

View solution in original post

1 REPLY 1
NunoLour
New Contributor II

Dear Kicheon,

If you haven't already, I would suggest using an internal email server to check if the firewall indeed sends the email and if the configuration matches your defined settings.
For example, does it reach the mail server? Does it authenticate (if applicable) ? Is the sender correct ? 

Best regards

NL