Cannot uninstall forticlient

[robewood]

Cannot uninstall forticlient V 5.0.1.194, also cannot update. not registered to fortigate at the moment. If I register to the fortigate it attempts an update but hits the same snag as when I try to update manually. Gets 90 % through the update process, stops, says rolling back, and exits the updater. I cannot do anything further until reboot. Anyone that can walk me through manual removal?

[Richard_Henderson_FT]

Hi Robert,

Are you using FortiClient on Windows or Mac OS X?

[robewood]

Richard,

Thanks for your reply. The machine was windows 10. I contacted support and they provided me an additional uninstaller .EXE that did not come with the client that fixed the issue. I appreciate your assistance Sir!

[Richard_Henderson_FT]

Hi again Robert,

I'm glad you got it sorted out. Don't hesitate to start a new thread or discussion in the future if you run into any issues or have a question or idea.

thanks!

-Richard