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MuhaDar
New Contributor

Created on ‎02-18-2022 04:39 AM

Unable to ping LAN while successfully connected with fortigate 100E

i am using Fortigate 100 E with client ip range (10.1.50.1-10.1.50.254). When my any client/remote user gets some specific ips like (10.1.50.3 and 10.1.50.4) after successfully connected with forticlient software,  they unable to ping LAN. There is no issue with any other ip. Mean, if a remote user gets ip 10.1.50.1 or 2 it will be able to ping LAN. What could be the reason? Any help please.
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GopaMore
New Contributor

Created on ‎02-20-2022 07:38 PM

Please check the firewall policy with vpn as well as icmp allowed or not. also verify destination having unable the icmp or not.
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MuhaDar
New Contributor
In response to GopaMore

Created on ‎03-04-2022 09:14 PM

Thanks Gopal for your reply. Honestly speaking, Problem has been resolved by upgrading Firmware and rebooting the firewall. :)
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