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Fahad
New Member
December 29, 2017
Question

Server TLS issue

  • December 29, 2017
  • 1 reply
  • 9416 views

Hi,

 

i am unable to recieve an email from specific domain, upon troubleshooitng i found the following error :

STARTTLS=server, error: accept failed=-1, reason=unknown, SSL_error=5, errno=104, retry=-1, relay=somedomain.com [1.1.1.1]

 

is it could be because of TLS profile or do i have increase the cipher level ?

am unable to understand the error message here .

    1 reply

    emnoc
    New Member
    December 29, 2017

    Do you have a TLS profile  for sending?

     

    Are you enable for TLS for  receiving ?

     

    But yes if you are some one is trying to  use TLS and the  system are not compatible, the MTA will fallback or even deny mail as determine the policy ( required or  preferred )

     

    Ken

    Fahad
    FahadAuthor
    New Member
    December 29, 2017

    hi am not using TLS profile for sending and didnt enable it for receiving , do i have to for both ?

    emnoc
    New Member
    December 30, 2017

    yes you  need  delivery rule  to use TLS outbound. Typically you write it as  *.somdomain.com and set the TLS   and method.

     

    Download the   fortimail cli and administration guide for your version of FML and follow the guidelines. Keep in mind that NOT all  MX support TLS or even have it enable.

     

     

    Ken