Hi @s3Raytheon ,
FortiClient version 7.4.3 includes a known issue that appears to align with your situation, listed under BUG ID 1102421. You can find more details in the official release notes at the link below:
https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/573433/new-known-issues
Similar issues have been reported under BUG ID 1051036 and 1089023 in both FortiClient versions 7.2.8, 7.2.7, and 7.2.6. I believe this could be contributing to the problem you’re currently experiencing.
Based on my research, I haven’t found any known issues in FortiClient version 7.2.9 that appear to match your current situation. However, it's important to note that this doesn’t guarantee the absence of issues—some problems that are visible in version 7.4.3 may still manifest differently or remain undocumented in version 7.2.9.
https://docs.fortinet.com/document/fortigate/7.2.9/fortios-release-notes/236526/known-issues
While Fortinet hosts different versions on the public site and this procedure requires a valid support account.
- Go to: https://support.fortinet.com
- Navigate: Download > Firmware Images > FortiClient
BR.
If my answer provided a solution for you, please mark the reply as solved it so that others can get it easily while searching for similar scenarios.
CCIE #68781