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TKeennon
TKeennon
New Member
November 8, 2013
Question

IPsec phase 1 error

  • November 8, 2013
  • 1 reply
  • 37960 views
We have a Fortigate 40C. I was troubleshooting a VPN connection and in looking through the event log I find an event occurring approx every 25 seconds> Date Time 2013-11-08 08:37:10 Date 2013-11-08 Time 08:37:10 Level error error Sub Type ipsec ID 37124 Virtual Domain root Message IPsec phase 1 error Action negotiate IPSec Remote IP ##.###.###.### IPSec Local IP ##.##.###.## Remote Port 500 Outgoing Interface wan1 Local Port 500 Cookies ab90b8904e7f604c/0000000000000000 User N/A Group N/A XAUTH User N/A XAUTH Group N/A Status negotiate_error VPN Tunnel N/A Error Reason no matching gateway for new request Peer Notification N/A I have shutdown the two tunnels we have and these errors continue to occur. Is there something I am missing? Tim

    1 reply

    rwpatterson
    rwpatterson
    New Member
    November 11, 2013
    Welcome to the forums. Shut down the policies that these two tunnels are connected to. No policy = no tunnel. The tunnel will try to renegotiate if the policy(s) is enabled.
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