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wasteIdeas
New Member
April 9, 2018
Question

Fortinet client does not install

  • April 9, 2018
  • 5 replies
  • 14507 views

Hi,

 

I am trying to setup Fortinet VPN client for accessing the remote from my local. I am trying to install FortiClientOnlineInstaller.exe for that. I tried latest version from following link :

https://www.fortinet.com/support-and-training/support/product-downloads.html 

 

as well asfrom following link : https://www.forticlient.com/downloads 

 

When I install, the message says "contacting servers(0%)" and then I get message in the alert popup saying "Unable to access image servers" while trying to connect servers. 

 

Please help me to install VPN client in my machine.

 

Thanks,

Mayank Batra

    5 replies

    allomylife143
    New Member
    April 20, 2018
    FortiClient app is constantly crashing on the startup on my Google Pixel 2 XL running Android 8.1. It used to work fine earlier when my phone was on Android 7.0. Any solution to get the app working again? Update: I have deleted the app and reinstalled it and the app has been running smooth once again.
    jamesquick
    New Member
    June 7, 2018
    I am also facing the same problem. FortiClient app is constantly crashing on the startup on my One Plus 6 running Android 8.1
    dssdaddsa232323
    Visitor III
    September 17, 2023

    HELP I HAVE THE SAME PROBLEM!!!!!!!!!!!!!!

    PLEASE HELP

    johnathan
    Staff
    Staff
    September 19, 2023

    "Try clearing your temporary files with DevOps certification  and then attempt the installation again." 

    What does this mean?

    Never trust a computer you can't throw out a window.
    johnathan
    Staff
    Staff
    September 19, 2023

    You should try the offline installer. Here is where it is in the support portal:offlineFCT.PNG

    Never trust a computer you can't throw out a window.
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