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mscirri
Explorer II
April 25, 2022
Question

FEATURE REQUEST - Remember This Device

  • April 25, 2022
  • 2 replies
  • 1528 views

I have multi-factor authentication setup for my account at https://support.fortinet.com/ but the session timeout setting requires me to have to log in multiple times each day.   Furthermore, there is no option on the support site to "remember this device"  when you log in, so I have to validate with my 2nd factor every time.

 

I was hoping the "remember this device" feature could be implemented.

2 replies

Debbie_FTNT
Staff & Editor
Staff & Editor
April 26, 2022

Hey mscirri,

thank you for the suggestion!

I have reached out internally to see who feature requests/suggestions can be made to, as I don't know which teams handles our websites off the top of my head.

I will let you know when I hear back from them :).

Cheers!

mscirri
mscirriAuthor
Explorer II
May 18, 2023

Any updates on this?

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