Error -333 while Registering FortiToken Mobile in CLI

I am registering FortiToken Mobile Key for a Fortigate 1500D Cluster. I am getting Error -333.

Similarly while Registering FortiSMS we are getting same error. Error -333

Staff

I would start to check FortiGuard reachability ..

ping directregistration.fortinet.com

Not pinging, no IP translated ?

check DNS settings and what FortiGate things about DNS records for FortiGuard..

diag test application dnsproxy 7

New Member

Hi Dipen,

I have the same symptoms. I'm waiting for a response from Support.

Have you resolve the issue?

Slts.

Carlos

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