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jNizM
jNizM
New Member
November 26, 2018
Question

Delayed printout

  • November 26, 2018
  • 6 replies
  • 8525 views

Hey all,

 

short info about before and after settings and my problem:

 

Before:

- Avaya Switches (with layer 3)

- Other Firewall (just for outgoing traffic)

 

Now:

- Avaya Switches (layer 3 removed)

- FortiSwitch / FortiGate (OS: 6.0.3)

 

Problem:

Before we switched to FortiGate and FortiSwitch as Layer 3 we could just print from pc net to printer net and it works as expected.

Now we got the problem, that many (not every printjob) are delayed. We press print on Windows and after 1-3 Minutes the printjob starts.

Thats pretty annoying, because some people are printing every few minutes.

 

We got no rule intern/intern (vlans) rule that block ports.

So does someone know or got the same problem and has some hints?

 

 

thx

    6 replies

    Seppel
    Seppel
    New Member
    November 26, 2018

    Hi Do you have AV or other scanning active on the rule? regards

    jNizM
    jNizMAuthor
    New Member
    November 26, 2018

    There is no intern / intern rule between pc-vlan and printer-vlan.

    So it should be complete open

    Seppel
    Seppel
    New Member
    November 26, 2018

    do you manage the switches over the fortigate? how exactly do you print? directly from the client to the printer, then you would have a rule of the client vlan to the printer vlan with the specified ports. if you print on the print server then you have to have a rule from the client vlan to the server vlan and from the server vlan to the printer vlan. On the rules with the specific printer ports (9100, 515, etc.) you should not necessarily do a scanning.

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