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Cheeseman
Cheeseman
New Member
January 10, 2018
Solved

Certificate Error when connection from a certain client

  • January 10, 2018
  • 1 reply
  • 20263 views

Hello Forum :) I have a problem with a Forticlient doing an ssl vpn to a fortinet after a firewall update to 5.6.3

The client also updated to the latest fortclient. Now, when trying an ssl connection, it stops after 40% with error (translated from german...) : The server needs an authentication, please choose a certificate (-5).

This happens only on one client and is not a user problem. The user login works on other workstation, also other user credentials on this client have the same problems. I tried then also to do a ssl vpn connection to a fortinet from another customer, same problem. It stucks after 40% with same error. So I think a client problem. Do you have any idea for me, what I can do? I will not reinstall Windows 7 Client. Thx in advance

    Best answer by jesscat

    Hi Cheeseman,

     

    Please go to internet option, advance and scroll down to security  then check your TLS 1.2. 

     

    i have the same issue.   

    1 reply

    jesscat
    jesscatAnswer
    New Member
    January 12, 2018

    Hi Cheeseman,

     

    Please go to internet option, advance and scroll down to security  then check your TLS 1.2. 

     

    i have the same issue.   

    Cheeseman
    CheesemanAuthor
    New Member
    January 15, 2018

    Hi Jesscat... Thx... I saw last week, that there was IE 8 installed (!). After upgrading to 11 ist was working. But thx for your post, this will issue in the future :)

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