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Archers_Wong
New Member
June 27, 2019
Question

All Interface Dead

  • June 27, 2019
  • 3 replies
  • 8859 views

Hi All

 

i have 100D and work normally, but after i downgrade from 6.0 to 5.2, i found all the port not work but i can access CLI and check hardware dialogic without any error, have any idea what problem? cannot ping, access, i confirm allow ping and access in CLI, even i run exe ping local network, not function also 

3 replies

hubertzw
New Member
June 27, 2019

Can you ping any host from the FG?

Can you ping yourself?

Did you follow upgrade/downgrade path?

 

Can you show us the output?

 

get system arp

diagnose ip address list

brycemd
New Member
June 27, 2019

it might have destroyed the switch interface and it's members?

 

do a 'show sys int' , 'show sys swi' , and 'show sys virtual-swi'

 

See if they align with what you are expecting, 6.0 to 5.2 is quite the jump. I'd be surprised if it went smoothly. At least if you don't want to do a factory reset.

rwpatterson
New Member
June 27, 2019

Personally, I would restore a backup taken under 5.2. There may have been changes made during the upgrade that cannot be backed out during a downgrade.

Dave_Hall
New Member
June 27, 2019

I would go as far as perform a factory reset on the 100D then see if the ports are accessible.   As Bryce indicated above, the switch interface settings may have been destroyed.  I do know there has been some changes to the port setting type when going from 5.2 to 5.4, that may not be reversible. 

Archers_Wong
New Member
June 28, 2019

i try not work, i use format also 

Archers_Wong
New Member
June 28, 2019

Here it result, factory reset no problem for me