I work for a mental health/drug and alcohol counseling agency. Our
EHR(electronic health record) is cloud based and we access it through a
Remote Desktop connection. We just recently installed Fortigate 50e and
FortiAP-223c to replace some residentia...
I just wanted to update the thread with some good news. After working
with a Fortinet engineer, he determined the issue to be with the
FortiGuard filtering. By default it uses port 53 which DNS also uses.
Some (My ISP=Time Warner Cable) ISPs will thr...
I have a ticket started and have sent the engieer our config file and a
packet capture log so far. The trace route does have one hop that showed
1700ms to 2500ms on the pings. Running the trace route again the same
hop 2 out of 3 pings timed out. I'm...
It happens on both wired and wireless clients. At first we thought it
was a wireless issue, but we wired a few end users and they still have
the issue. We recently had a Linksys EA6400 wireless router that ran the
entire office without any issues. We...
Thanks for the reply FortiOSman. The RDP rule isn't using any UTM
features and after I looked again it wasn't using any to begin with. I
have defined a destination IP address for the rule, but still
experiencing the latency and getting staff complain...
