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Ehanssen
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‎03-05-2025
Last activity: Mar 5, 2025 8:53:29 PM
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Troubleshooting Tip: High WAD user-info CPU usage due to too many discovered devices

03-05-2025
Description This article describes cases where there is an exceptionally high CPU utilization for the WAD process due to too many discovered devices being handled. Scope All FortiOS versions. Solution In this scenario, this is caused by too many disc...

Technical Tip: Understanding cp9kxp statistics

02-12-2025
Description This article describes an overview of the diagnose cp cp9kxp stats command. Scope All FortiGates with CP9 capabilities. Solution This article serves to give a short overview of the cp9kxp stats table. During troubleshooting one may encoun...

Technical Tip: High WAD memory due to ssl.fts.str.fstr_buffer_bytes buffer usage

01-20-2025
Description This article describes high memory usage in the wadding process due to the ssl.fts.str.fstr_buffer_bytes buffer. Scope All FortiOS versions. Solution The buffer ssl.fts.str.fstr_buffer_bytes is part of the wadding process and is a generic...

Technical Tip: Tracking WAD throughput in the CLI

12-04-2024
Description This article describes how to determine the amount of bytes handled by the WAD over time. Scope FortiGate. Solution The stats as presented in 'get sys performance status' only show overall performance and do not differentiate flow and pro...

Technical Tip: High memory due to the cw_acd process and potential causes

11-06-2024
Description This article describes some potential causes of high memory usage in the cw_acd process and ways to control or reclaim this used memory. The cw_acd process is the capwap daemon responsible for controlling managed FortiAPs. Scope FortiGate...
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