First of all, thanks for your patience, I really appreciate. I
understand what you said, but what happen with the renewal services?, If
I renewed my FortiGuard services before Q2, then I won't have the VOS
service. But if I do after Q2, I'll have the...
I understand, but it seems not to be 100% clear for Fortinet TAC. I work
as a product manager on a enterprise which is Fortinet Gold Partner. In
Q4 price list, the BDL does include the VOS service: Hardware plus 24x7
FortiCare and FortiGuard Base Bun...
Apologies for returning to this topic late. I find hard to get
information about activating this service. According to what you
explained in your previous post, the service is not included in the BDL
for those who purchased or renewed FortiGuard serv...