Troubleshooting Tip: Possible reasons for incoming...

ovoda · 11-18-2025

Description This article describes how to set the Rewrite sender or recipient email address in the Session profile in the IP policy with a local entry. Scope FortiMail v7.6.x, v7.4.x, v7.2.x, v7.0.x. Solution Important note: this feature is available...

ovoda · 08-08-2025

Description This article describes some possible reasons for incoming emails delay. Scope FortiMail v7.6.x, v7.4.x, v7.2.x, v7.0.x,v8.x.x. Solution If experiencing delays in the delivery of incoming emails, this article describes possible reasons. Fi...

ovoda · 05-19-2025

Description This article describes how to search in the System Event for a specific type of log. Scope FortiMail v7.6.x, v7.4.x, v7.2.x, v7.0.x. Solution The System event log provides useful information for understanding the system behavior. In the S...

ovoda · 04-22-2025

Description This article describes how to bypass a feature for a recipient (or sender) or a group of recipients (or senders). Scope FortiMail v7.4.5, v7.6.2. Solution In some cases, it is necessary to bypass a feature from AntiSpam, AntiVirus, or Con...

ovoda · 03-26-2025

Description This article describes how to set the source and destination for IP policy to match the SMTP session correctly. Scope FortiMail v6.4.x, v7.2.x, v7.4.x, v7.6.x. Solution It is important to understand how the SMTP sessions work. The SMTP se...

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Technical Tip: How to set the Rewrite sender or recipient address