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ovoda · 05-19-2025

Description This article describes how to search in the System Event for a specific type of log. Scope FortiMail v7.6.x, v7.4.x, v7.2.x, v7.0.x. Solution The System event log provides useful information for understanding the system behavior. In the S...

ovoda · 04-22-2025

Description This article describes how to bypass a feature for a recipient (or sender) or a group of recipients (or senders). Scope FortiMail v7.4.5, v7.6.2. Solution In some cases, it is necessary to bypass a feature from AntiSpam, AntiVirus, or Con...

ovoda · 03-26-2025

Description This article describes how to set the source and destination for IP policy to match the SMTP session correctly. Scope FortiMail v6.4.x, v7.2.x, v7.4.x, v7.6.x. Solution It is important to understand how the SMTP sessions work. The SMTP se...

ovoda · 01-09-2025

Description This article describes how to filter emails with emoticons in an email subject. Emoticons are usually not part of business communication and can be used by spammers for social purposes. Scope FortiMail 6.4.x, 7.2.x, 7.4.x, 7.6.x. Solution...

ovoda · 12-14-2024

Description This article describes how to determine what action was taken with a Quarantined email (including personal quarantine and system quarantine). Scope FortiMail v6.4.x, v7.2.6, v7.4.3, v7.6.1. Solution The cross-search log shows the email lo...

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Technical Tip: How to search in the System Event

Technical Tip: How to bypass a feature from AntiSpam, AntiVirus, or Content profile for a specific user or group

Technical Tip: How to set source and destination for IP policy

Technical Tip: How to filter emails with emoticons in the subject

Troubleshooting Tip: How to find out who and when released or deleted an email from Quarantine

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