Troubleshooting Tip: HA out of sync issue due to '...

rk1 · 06-30-2021

Description This article describes FQDN address objects that are used in firewall policies that are not working intermittently. Scope FortiGate.Solution When an FQDN-based destination address object in firewall policies is used, whenever incoming tra...

rk1 · 05-25-2021

Description This article explains about reply traffic which is not matching any of the configured policy routes or SD-WAN rules.Solution When traffic from the Internet to the LAN segment is initiated (behind FortiGate), the traffic enters through one...

rk1 · 04-30-2021

DescriptionThis article describes how to exclude members in an address group if user is unable to commit the changes in the firewall when it is necessary to exclude specific address object.SolutionTo exclude an address object from an address group, i...

rk1 · 03-31-2021

Description This article describes how to troubleshoot safe search feature which is not working in Chrome browser but works in other browser like Firefox. Scope FortiGate.Solution To use safe search, it is necessary to enable SSL deep-inspection on t...

rk1 · 12-31-2020

Description This article describes how to troubleshoot the HA out-of-sync issue due to 'vpn.certificate.local' object with FortiGate.Scope FortiGate v6.2.4.Solution This object 'vpn.certificate.local' holds all the local certificates present in the F...

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Technical Tip: FQDN based firewall policies are not working intermittently

Technical Tip: Return/Reply traffic is not matching policy routes in SD-WAN setup

Technical Tip: Unable to use ‘Exclude members' feature in an address group

Troubleshooting Tip: How to troubleshoot safe search feature in Chrome browser