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lpetit_FTNT · 01-07-2015

Description When a ticket is created, provide a specific set of data aimed at facilitating ticket resolution is requested. To troubleshoot complex incidents the support teams need to fully understand the network topology and role of the Fortinet unit...

lpetit_FTNT · 03-20-2013

Purpose The purpose of this document is to explain how to reject CAPWAP discovery requests coming from an unknown AP. Scope By default, the FortiGate will reject unknown Access Points to be discovered by the Wireless Controller. However, an attacker ...

lpetit_FTNT · 02-15-2013

PurposeThis article explains how to connect to a FortiAP from the Wireless Controller using telnet.ScopeThe FortiAP IP address is reachable by the Wireless Controller.Expectations, RequirementsOnce the FortiAP is Discovered by the Wireless Controller...

lpetit_FTNT · 02-14-2013

Purpose The purpose of this document is to help configuring Windows server to send option 138 to FortiAPs. This will push the Wireless Controller's IP address to the FortiAP. If you use DHCP to assign an IP address to your FortiAP unit, you can also ...

lpetit_FTNT · 10-05-2012

Purpose From version 5.0, the FortiAP has the feature to sniff wireless traffic using its radio. This feature is not present in version 4.0 MR3. This article provides a workaround to this and explains how to sniff traffic in the air using wireshark.S...

lpetit_FTNT · 10-12-2015

Hi Rafael, do you have DARRP configured? Thank

lpetit_FTNT · 02-04-2015

Hello, the CAPWAP process is properly started (CAPWAP discovery request from the FAP to the FGT and response from the FGT to the FAP), but the dtls session is not being started.This will require further investigations on the FAP side and it will requ...

lpetit_FTNT · 02-04-2015

Hello, this might require a bit of troubleshooting.I would start with the following:# execute wireless-controller restart-acdif it still does not work: # diag sniffer packet any "port 5246" 6 0 ataken on the FGT for about 2 min (and please capture th...

lpetit_FTNT · 02-03-2015

Hello Austin, can you please tell me which version is running on the FGT? Thanks

lpetit_FTNT · 02-02-2015

Hello, could you please update your FortiAP to our latest 5.2.2 build 225 and tell us if the problem is still present after upgrade. Thanks

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Technical Tip: Ticket Creation via the Support Portal

Technical Note: How to reject CAPWAP discovery request coming from an unknown Access Point

Technical Tip: How to login to FortiAP from the Wireless Controller using telnet

Technical Tip: Configure Windows DHCP server option 138 to push Wireless Controller's IP address on the FortiAP

Technical Note : Sniffing wireless between FortiAP and wireless Client before 5.0

Re: Having issues with APs suddenly becoming slow and almost unresponsive

Re: Forti-AP - Fortigate Error - Error not found

Re: Forti-AP - Fortigate Error - Error not found

Re: Forti-AP - Fortigate Error - Error not found

Re: FortiAP / FortiGate - Previous authentication no longer valid

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