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Wenlong_Qin_FTNT · 11-12-2012

Maybe there is something wrong on your FortiGate setting. You can Factory Reset your FortiGate and then re-configure it.

Wenlong_Qin_FTNT · 10-05-2012

Some new fortinet devices may have CLI command to monitor hardware temperature. For example, new version FortiController-5103B has following CLI command: FT513B3912000023 # diag system board tempature Uid Description Temperature (degree Celsius) --- ...

Wenlong_Qin_FTNT · 09-24-2012

When you used new wireless adapter, maybe your laptop used different VPN connection settings. Please check following VPN connection settings: Remote Gateway Remote Network Preshared Key or other Authentication config Acquire Virtual IP Address Config...

Wenlong_Qin_FTNT · 08-23-2012

I think it is not FortiGate problem. You may need to check your SIP Server setting to make sure your SIP Server has hold function to work with PSTN phone. Maybe your SIP Server hold function (Re-Invite) can only work with SIP phone.

Wenlong_Qin_FTNT · 08-23-2012

Hi, If you have any one way audio issue over FortiGate, please try following configurations on FortiGate: config system session-helper show edit 20 set name sip set port 5060 set protocol 17 next delete 20 end config system settings set sip-helper di...

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