2FA Login Error (using Google Authenticator)

YehonatanA · 01-15-2025

Description This article describes how to allow SSL on port 555 (Core ports 555/559). Scope FortiEDR. Solution Apply the below commands using PowerShell on any one Windows collector agent: Test-NetConnection -Port 559 -informationLevel DetailedTest-...

YehonatanA · 01-15-2025

Description This article describes how to perform connectivity tests from a collector to the core and aggregator using 'Connect to Device'. Scope FortiEDR. Solution Testing the connectivity of collectors to key system components (Core and Aggregator)...

YehonatanA · 01-08-2025

Description This article describes how to export a JSON file of a security event for further investigation. Scope When investigating a security event, in addition to event details such as Event ID, Device name, collector version, status, and collecto...

YehonatanA · 12-24-2024

Description This article describes where attempting to extract a collector MSI file may fail due to compatibility issues or limitations associated with specific extraction tools. For example, using WinRAR to extract the MSI file is known to cause err...

YehonatanA · 12-12-2024

Description This article describes how to gain a better understanding of FortiEDR console session timeout Behavior. Scope Session timeout behavior can vary depending on the type of page or tab a user accesses within the FortiEDR Console. This variabi...

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Technical Tip: How to allow SSL on port 555 (Core ports 555/559)

Technical Tip: Performing a collector connectivity test Using 'Connect to Device'

Technical Tip: Exporting Security event JSON file

Technical Tip: Extracting collector installer fails

Technical Tip: Session Time Out

2FA Login Error (using Google Authenticator)

Technical Tip: Extracting collector installer fail...

Technical Tip: Session Time Out

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