FortiSIEM Discussions
gwaihir
New Contributor III

Worker denying logs from Collector (FortiSIEM)

Hello 

 

Please anyone has experience with this log, that seems that Worker is denying logs from Collector. (This is a Clickhouse environment with one Worker and one Supervisor)

 

[root@shard1 ~]# tail -f /etc/httpd/logs/ssl_access_log
ip_collec- 10001 [11/Jul/2024:09:48:46 -0500] "PUT //evthandler2?10001 HTTP/1.1" 550 527
ip_collec - 10000 [11/Jul/2024:09:48:51 -0500] "PUT //evthandler2?10000 HTTP/1.1" 550 527
ip_collec - 10001 [11/Jul/2024:09:49:47 -0500] "PUT //evthandler2?10001 HTTP/1.1" 550 527
ip_collec - 10000 [11/Jul/2024:09:49:52 -0500] "PUT //evthandler2?10000 HTTP/1.1" 550 527
ip_collec - 10001 [11/Jul/2024:09:50:48 -0500] "PUT //evthandler2?10001 HTTP/1.1" 550 527
ip_collec - 10000 [11/Jul/2024:09:50:54 -0500] "PUT //evthandler2?10000 HTTP/1.1" 550 527
ip_collec - 10001 [11/Jul/2024:09:51:49 -0500] "PUT //evthandler2?10001 HTTP/1.1" 550 527

 

Regards.

1 Solution
Secusaurus
Contributor II

Hi @gwaihir,

 

There are a lot of possibilities for these errors - wrong/changed passwords/organization names, certificate issues, writing issues in the ClickHouse DB, etc.

 

I assume, we are looking at the logs from the worker - does it look similar (550) from the collector's perspective?

 

Has this ever worked before and just changed recently? Is there a proxy/deep-ssl-inspection in between? Is the worker in the internet or is the communication purely internal?

 

Anyways, I would recommend taking the AOLogs and reaching out for the TAC here.

 

Best,

Christian

FCP & FCSS Security Operations | Fortinet Advanced Partner

View solution in original post

FCP & FCSS Security Operations | Fortinet Advanced Partner
1 REPLY 1
Secusaurus
Contributor II

Hi @gwaihir,

 

There are a lot of possibilities for these errors - wrong/changed passwords/organization names, certificate issues, writing issues in the ClickHouse DB, etc.

 

I assume, we are looking at the logs from the worker - does it look similar (550) from the collector's perspective?

 

Has this ever worked before and just changed recently? Is there a proxy/deep-ssl-inspection in between? Is the worker in the internet or is the communication purely internal?

 

Anyways, I would recommend taking the AOLogs and reaching out for the TAC here.

 

Best,

Christian

FCP & FCSS Security Operations | Fortinet Advanced Partner
FCP & FCSS Security Operations | Fortinet Advanced Partner
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