Hi Mebin
Are you able to send mails from the FortiSIEM other than the reports? You may want to have a look at the settings in Admin>Settings>System>Email and send a test mail. Use the same sender in the report settings to avoid mail filter issues.
Then next question: Does the report complete when you run it manually (Click Run in the Top Right Corner)? If both of this things work then I guess you should try again...
Regards
Simon-------------------------------------------
Original Message:
Sent: Feb 18, 2022 07:05 AM
From: Mebin Baby
Subject: Scheduled Report Send Error
Hi all,
I am not receiving scheduled reports to my email. Did anyone experience similar issue?
Appreciate help, suggestions
Received below error notification.
Error: <174>Feb 18 07:50:07 [PH_REPORT_ACTION_STATUS]:[phCustId]=1,[eventSeverity]=PHL_INFO,[actionTime]=Fri Feb 18 07:50:07 EST 2022,[deliveryId]=2725380113,[phEventCategory]=3,[reportName]=Test Report Name [actionError]=Authentication Failed: Invalid username or password,[procName]=AppServer,[deliveryName]=,[customer]=Global,[actionResult]=Failed,[phLogDetail]=Record report notification action result{nolookups}
