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The reason that the recorded video is not playable is that the session is not closed gracefully, and the uploaded manifest is not in a static state.
The only way to reproduce the video is by downloading the parts and joining them all together with the following procedure.
Note: This issue was fixed, and it will be released as a patch for all versions 1.x. This issue could impact all versions 1.x.
Notes that video upload is in real time regardless of whether the live recording feature is enabled or not.
Procedure:
- Locate and download the video files: Log in FortiPAM console and execute:
Method 1.
fnsysctl ls -l /var/storage/HD2-XXXXXXXXXXX/wa_vid/
This will list all folders in the video storage, separated by date, and search by the date of the video. Then, search for the 'Token id' of the video File. The token ID is under the video log properties.
fnsysctl ls -l /var/storage/HD2-XXXXXXXXXXX/wa_vid/<folder>/<token id>
Like in this example: fnsysctl ls -l /var/storage/HD2-XXXXXXXXXXX/wa_vid/1888/46268314.
Method 2.
diagnose debug application httpsd -1 (1 means display verbose messages in the CLI)
diagnose debug enable
Then, try to use the browser to replay the video in FortiPAM.
Search in the logs for this kind of path:
[httpsd 7822 - 1738171797 info] fweb_debug_final[303] -- Completed GET request for "/wa_vid/1888/46268314/manifest.mpd" (HTTP 200)
The only required files are:
chunk_00000* <--- alll of them
init.hdr
Download all those files using the browser with the constructed URL (hostname + path). Example: https://<fortipam_hostname_or_ip>/wa_vid/1849/48982018/init.hdr.
- Create a WebM file: Creating a WebM file with these files requires a cat command, available in all Linux OSs, but can also be installed in Windows, and the execution is as follows:
cat init.hdr chunk_000001.chk chunk_000002.chk chunk_000003.chk chunk_00000N.chk > play.webm
'pay.webm' is the resulting video.
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