Technical Tip: Unable to find any data in FortiGate Cloud summary reports

[PPriyesha]

Description	This article describes the troubleshooting procedures for blank summary reports from the FortiGate Cloud, however, the connection is up between the FortiGate and FortiGate Cloud.
Scope	FortiGate.
Solution	Verify the FortiGate and FortiGate Cloud's connectivity by running the command below. diagnose test application forticldd 3 Debug zone info: Domain: GLOBAL Home log server: 173.243.132.39:514 Alt log server: 173.243.132.132:514 Active Server IP: 173.243.132.39 Active Server status: up Log quota: 3145728MB Log used: 2300MB Daily volume: 20480MB fams archive pause: 0 APTContract : 0 APT server: 0.0.0.0:0 APT Altserver: 0.0.0.0:0 Active APTServer IP: 0.0.0.0 Active APTServer status: unknown Go to Security Fabric -> Fabric Connectors -> Logging & Analytics -> Cloud Logging to re-enable the FortiGate cloud logging function (Make sure the Real-Time upload option is selected): Check to see that 'All Sessions' is selected under firewall policies. Related article: Troubleshooting Tip: FortiGate not sending logs to FortiCloud