Technical Tip: Recover lost admin password with a user with 'prof_admin' profile

[JCPL]

Description	This article describes how to recover the admin account by accessing FortiGate through a user with a prof_admin profile.
Scope	FortiGate. This procedure does not apply if Multi VDOM is enabled.
Solution	Log in to the FortiGate with a user that has the admin profile 'prof_admin'. If the FortiGate is on version 7.4 or later, go to step 3.  Go to System -> Admin profile.  Then super_admin profile should have more than one reference. After selecting the references two different types of System admin will appear: Single Sign-On Administrator. Fabric-admin. System Administrator. Admin. This means that it is possible to use the FortiCare account SSO to access FortiGate with the Super_admin profile. Go to System -> Settings and enable the FortiCloud SSO option.   Once this option is enabled, log in to the FortiGate by selecting Sign in with FortiCloud. The FortiCloud SSO user has a super_admin profile by default.   Related Documents: Technical Tip: Reset another super admin’s password (Lost/Forgotten) Allow the FortiGate to override FortiCloud SSO administrator user permissions 7.2.4