| Description |
This article describes how to sign in into a 'FortiGate Cloud' account different than the unit-registered FortiCare account. Login to a FortiGate Cloud for the first time. |
| Scope | Fortigate, FortiGate Cloud, FortiCare. |
| Solution |
Objective image example:
It is possible to migrate an already registered FortiGate in a 'FortiGate Cloud' to another already created 'FortiGate Cloud' account without losing the logs. This requires a previous process to be executed in FortiGate Cloud: Technical Tip: Migrate FortiGate Cloud account to another one.
From GUI, the action to login to FortiGate Cloud is looked to the same account that is registered in FortiCare.
To overcome this, it is necessary to log in through the CLI of the FortiGate device.
# config system fortiguard unset service-account-id end exec fortiguard-log login <email> <password>
Reference KB article: Technical Tip: Logging in to FortiCloud from FortiGate CLI.
In GUI the login process starts.
After the login is completed, it is possible to enable log to FortiGate Cloud in CLI:
# config log fortiguard setting set status enable end diagnose log test
In about 5 min the logs start to appear in FortiGate Cloud because the default upload setting is '5-minute'. This can be changed in 'config log fortiguard' with the upload option.
Optional - Enable remote access from FortiGate Cloud:
# config system central-management set type fortiguard end
Keep in mind the additional admin access risks.
Related documents: 7.2 DOCs Reference: FortiCare and FortiGate Cloud login | FortiGate / FortiOS 7.2.4 |
