Description | This article describes how to resolve the issue in case some of the GUI Pages in the AWS environment are not loading properly. |
Scope | FortiGate. |
Solution |
In some cases where FortiGate is implemented on an AWS environment. It is important to add a matching time zone between the AWS time zone and the FortiGate time zone. The following example is an example of a mismatched time zone where it results in GUI issues on FortiGate.
As shown in the below screenshots, some of the GUI Pages are not loading:
Start with collecting httpsd debug by executing the following commands on FortiGate:
diag debug reset diagnose debug application httpsd -1
As shown in the above screenshot, an invalid time zone is specified. To resolve this issue, change the FortiGate time zone to match the same as the AWS time zone. |