FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
ggerolymatos
Staff
Staff

Description
FortiGate/FortiWiFi 60D/60D-3G4G-VZW have a 3G/4G modem embedded which is ready to connect to the Verizon network. These devices have to have the proper apn setting configured in order to connect to the ISP.


Scope

  • Modem setting have been configured.
  • But the modem is not up and the device is not obtaining an IP.

It is possible that the apn setting is not properly configured on the device's modem configuration.


Solution

Check whether the proper apn has been configured on the FortiGate:

config system lte-modem
get

If there is no apn configured or the apn is not correct as per your region, set it up with the following commands:

config system lte-modem
set apn <apn code>  -> example for west region: set apn we01.vzwstatic
end

This is the list of apns per region:
1. ne01.vzwstatic (NorthEast)
2. nw01.vzwstatic (NorthWest)
3. so01.vzwstatic (South)
4. mw01.vzwstatic (MidWest)
5. we01.vzwstatic (West)

 

Consult this map to find the apn for your region:



 

References:

http://www.evdoforums.com/thread16369.html