Description
FortiGate/FortiWiFi 60D/60D-3G4G-VZW have a 3G/4G modem embedded which is ready to connect to the Verizon network. These devices have to have the proper apn setting configured in order to connect to the ISP.
Scope
- Modem setting have been configured.
- But the modem is not up and the device is not obtaining an IP.
It is possible that the apn setting is not properly configured on the device's modem configuration.
Solution
Check whether the proper apn has been configured on the FortiGate:
config system lte-modem
get
If there is no apn configured or the apn is not correct as per your region, set it up with the following commands:
config system lte-modem
set apn <apn code> -> example for west region: set apn we01.vzwstatic
end
This is the list of apns per region:
1. ne01.vzwstatic (NorthEast)
2. nw01.vzwstatic (NorthWest)
3. so01.vzwstatic (South)
4. mw01.vzwstatic (MidWest)
5. we01.vzwstatic (West)
Consult this map to find the apn for your region:
References:
