Created on 01-02-2021 01:42 AM Edited on 05-11-2022 05:27 AM By Anonymous
Description
This article provides the info on SMS/email and FortiToken Mobile PUSH 2FA methods and their support details for various FortiAuthenticator versions. And for various Microsoft Windows Agent and Outlook Web Access Agent (some tines referred to as OWA or IIS Agent) versions.
Scope
FortiAuthenticator versions 6.1.2, 6.2.0 and 6.3.0.
Solution
-> Earlier versions of FortiAuthenticator Agents had only support for FortiToken Mobile or Hardware token units.
-> Microsoft Windows Agent supports FortiToken Mobile PUSH method since FortiAuthenticator version 6.1.2.
Agent version is: FAC_Agent_Setup_v3.0.exe
Related announcement is in Release Notes - What's New section:
https://docs.fortinet.com/document/fortiauthenticator/6.1.2/release-notes/568509/whats-new#What's_ne...
-> Microsoft Windows Agent supports SMS/email two-factor authentication since FortiAuthenticator version 6.2.0
Agent version is: FAC_Agent_Setup_v3.2.exe
Related announcement is in Release Notes - What's New section:
https://docs.fortinet.com/document/fortiauthenticator/6.2.0/release-notes/568509/whats-new#FortiAuth...
-> Outlook Web Access Agent supports SMS/email and FortiToken Mobile PUSH methods as two-factor authentication options since FortiAuthenticator 6.3.0
Agent version is: FAC_IIS_Agent_Setup_v2.0.exe
The related announcement is in Release Notes - What's New section:
https://docs.fortinet.com/document/fortiauthenticator/6.3.0/release-notes/568509/whats-new#What's_ne...
Both above-mentioned agents do have their own Release Notes, and installation guides, published under the 'Agents' section of FortiAuthenticator's documentation hub (here is for example URL for version 6.4):
https://docs.fortinet.com/product/fortiauthenticator/6.4
There is also Agent's compatibility matrix:
https://docs.fortinet.com/document/fortiauthenticator/6.4.0/fortiauthenticator-agents-compatibility
Both agents can be downloaded directly from the FortiAuthenticator GUI -> Authentication -> FAC Agent.