Cybersecurity Forum

This forum is for all security enthusiasts to discuss Fortinet's latest & evolving technologies and to connect & network with peers in the cybersecurity hemisphere. Share and learn on a broad range of topics like best practices, use cases, integrations and more. For support specific questions/resources, please visit the Support Forum or the Knowledge Base.

MarkNgen1
New Contributor

FTP Working for some users while other it's not Working

Hi,

I have a 200F deployed and am having challenges on the FTP. I have around 60 users who consume FTP services however some of the user are not able to share files while others are able to share. Has anyone encountered such? How did you solve?

thanks
1 Solution
NilaSark
New Contributor II

Hi Mark,

Trust all is well.
1. Check the logs and confirm if both working and not working systems are using the same policy.
2. please compare/share the output of the below - while replicating the issue

Putty 1: diag sniffer packet any ' host <ftp server ip> and host <working pc ip> 4 0 l
Putty 1: diag sniffer packet any ' host <ftp server ip> and host <not-working pc ip> 4 0 l

View solution in original post

1 REPLY 1
NilaSark
New Contributor II

Hi Mark,

Trust all is well.
1. Check the logs and confirm if both working and not working systems are using the same policy.
2. please compare/share the output of the below - while replicating the issue

Putty 1: diag sniffer packet any ' host <ftp server ip> and host <working pc ip> 4 0 l
Putty 1: diag sniffer packet any ' host <ftp server ip> and host <not-working pc ip> 4 0 l
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.