FortiSOAR Discussions
Tabasum
New Contributor

do untill loop in playbook step does not honour the condition

FortiSOAR version:  7.3.2-2150

In a playbook, we are iterarting the step untill a specified condition is met. Hovewer we have observed that even though the condition is met, the step keeps on iterarting untill the specified iterations are exhausted.

This seems to be a bug in the dountill loop. Please have a look and help us on this.

Attaching the screenshot for reference

The remedy status was changed to 'Closed' in 2nd iteration, but instead of coming out of the step it iterated specified number of times and came out once it exhausted the retries.Playbook Step with do untill status is closed or retry exhaustedPlaybook Step with do untill status is closed or retry exhaustedRetry exhaustedRetry exhausted

1 REPLY 1
VinaThad
Staff
Staff

Can you please share the env data for this playbook and if possible the playbook to get more clear vision for issue and help us to debug correctly