Description
If asked for output from debug or diagnostic commands, it is
recommended to connect to the FortiGate using SSH so that you
can easily capture the output to a log file.
The instructions below explain how to enable SSH access and to
connect using the popular SSH client PuTTY.
Solution
1. Make sure that SSH is enabled on the interface you will connect
to.
a. System > Network > Interfaces
b. Edit interface >
Check "SSH" next to "Administrative Access" >
OK
2. Download an SSH client such as PuTTy (using PuTTy is explained
in the following steps).
3. Launch PuTTY and...
a. Putty Configuration > Session: Specify IP and port (usually
port 22), Connection Type: SSH
b
. Go to "Session > Logging" and under "session logging", enable
"printable output"
c. Choose a location for the log file under "Log file
name"
d. Click Open to connect to
FortiGate
4. Log into the FortiGate, execute the CLI commands.
5
. Close PuTTY (or disable logging) and attach the log file to the
ticket
