Technical Tip: High CPU usage is triggered from IP...

esalija · 01-02-2025

Description The article describes how to fix 'Server certificate failed verification. Error: 20 (unable to get local issuer certificate)' received in the FortiGuard Updates Scope FortiGate, FortiGuard. Solution The FortiGate HA cluster can not connec...

esalija · 12-03-2024

Description This article describes how to fix the 'SSL connection is blocked due to unable to retrieve servers certificate' error received in the SSL Events at Security Events. Scope FortiGate. Solution After the upgrade to v7.4.5, user may experienc...

esalija · 11-13-2024

Description This article describes when not able a customized port for an entry in ISDB in the HA cluster Scope FortiGate Solution In the FortiGate GUI, all the devices of the HA cluster, licenses will show 'valid' and the same. All devices in the HA...

esalija · 10-09-2024

Description This article describes the workaround for the known issue 1069190 causing a high CPU load due to IPS engine 7.00342. Scope FortiGate. Solution After upgrading to v7.2.9 the IPS Engine 7.2.342 triggers a High CPU usage on the FortiGate. Kn...

esalija · 09-18-2024

Description This article describes how to enable multiple certificates at the SSL profile in replace mode and explains the priority that the certificates take. Scope FortiGate. Solution The FortiGate supports multiple certificates at a single SSL pro...

esalija · 01-06-2025

Hi @DannyC624 , Please follow the KB which is related to your error - https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SSL-VPN-certificate-issues-from-FortiClient/ta-p/356946 Best regards, Erlin

esalija · 12-12-2024

Hi @slimsellami Did you configure a firewall policy? Is the traffic hitting the proper firewall policy? Please can you provide us with the Forward logs? Log & Report > Forward Traffic (try to reproduce the issue with the specific user IPs) Best regar...

esalija · 11-18-2024

Hi @ZAHIDHASEEB Did you followed the tip: Putting 'space' after '*' on an expression will result in a wildcard match of all URLs. Example: * yahoomail.com <-- There is a space between * and yahoomail. - Please can you provide us with the logs when yo...

esalija · 11-18-2024

Hi @ZAHIDHASEEB At this KB, you will find the difference between 'allow' and 'exempt' in the web filter URL filter https://community.fortinet.com/t5/FortiGate/Technical-Tip-The-difference-between-allow-and-exempt-in-the-web/ta-p/261349 Best regards, ...

esalija · 11-18-2024

Hi @ZAHIDHASEEB , Thank you for contacting Fortinet Community! Please follow the below KBs for the details https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGate-Static-URL-filter-actions-explained/ta-p/206632 https://community.fortinet....

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Troubleshooting Tip: How to fix 'Server certificate failed verification. Error: 20 (unable to get local issuer certificate)' received in the FortiGuard Updates

Troubleshooting Tip: How to fix 'SSL connection is blocked due to unable to retrieve servers certificate' received in the SSL Events

Technical Tip: Rejecting Internet Service Customization on the HA cluster, despite having the same licensing level in the GUI