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RuiChang
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Staff
‎03-09-2025
Last activity: Mar 10, 2025 5:05:33 AM
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Troubleshooting Tip: FortiAnalyzer Big Data failed to collect diagnostic logs

03-05-2025
Description This article provides method to resolve FortiAnalyzer Big Data failed to collect diagnostic logs. Scope FortiAnalyzer Big Data. Solution FortiAnalyzer Big Data provides features of diagnostic logs to be collected via GUI for troubleshooti...

Technical Tip: Kubernetes log forwarding to FortiSIEM

03-04-2025
Description This article provides a method to monitor Kubernetes logs via log forwarding to FortiSIEM. Scope FortiSIEM. Solution Kubernetes technology is not supported by FortiSIEM at the moment to pull the logs manually. However, if the Kubernetes c...

Troubleshooting Tip: FortiSOAR Postgres and Nginx certificate expired for Custom SSL Certificate

02-24-2025
Description This article provides solutions for FortiSOAR Postgres and Nginx certificates expired. Scope FortiSOAR. Solution FortiSOAR utilizes self-signed certificates to communicate internally with Postgres and Nginx and it will be expired. If user...

Troubleshooting Tip: FortiSIEM upload image without results

02-05-2025
Description This article describes how to troubleshoot when the FortiSIEM Image Server upload image is not functioning after the image is finished loading. Scope FortiSIEM. Solution In ForitSIEM GUI, go under Admin -> Settings -> Image Server. It pro...

Troubleshooting Tip: FortiSIEM disable rules that are triggered

01-22-2025
Description This article provides a method to troubleshoot FortiSIEM disabled rules that are triggered. Scope FortiSIEM. Solution From v7.1.x onwards, the rule_xml column is added to the ph_drq_rule table in the Phoenix Database. It will be the main ...
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