Technical Tip: Steps to upgrade FAP-U431/U433 from...

pprince · 05-15-2025

Description This article describes the configuration sync error (E flag) in FortiSwitches and how to troubleshoot the issue. For an example, see the following command output: FortiGate # execute switch-controller get-conn-status SWITCH-ID VERSION STA...

pprince · 05-14-2025

Description This article describes how to troubleshoot a scenario where the Radio 3 channel is '0', and an error shows an 'Empty hw_chan list' on a managed FortiAP. High-end FortiAP models like the G series and K series have 3 radios to serve wireles...

pprince · 05-01-2025

Description This article describes how to configure and use a duplicate SSID. In Fortinet’s Wi-Fi architecture, the wireless controller can use the same SSID name (the broadcasted wireless network name) in different SSID objects/profiles and map them...

pprince · 04-30-2025

Description This article describes how to check and troubleshoot incorrect information sent to the syslog server by FortiExtender. For example: FortiExtender is sending the correct hostname to the syslog server (Sending Serial number instead of the h...

pprince · 02-27-2025

Description This article describes how to configure a new password on FortiExtender without doing a factory reset. FortiExtender is a WAN/LAN extension solution from Fortinet and does not allow direct password changes for the default admin user. This...

pprince · 10-11-2024

Please check the kb : https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Failed-to-load-data-error-when-trying-to/ta-p/305100

pprince · 10-11-2024

Please check the kb : https://community.fortinet.com/t5/FortiAP/Troubleshooting-Tip-cw-acd-process-spikes-to-99-on-FortiGate/ta-p/341473

pprince · 10-07-2024

Hi. According to the R&D ticket : 0883512 1) Check the ForitAP profile's auto-power-target setting which should not be empty. # config wireless-controller wtp-profile edit "FAP231F-Test"config platformset type 231Fset ddscan enableendset handoff-sta-...

pprince · 09-16-2024

Hi, 1)Keep DARRP disabled on AP profile radios. 2)Disable 802.11v assisted roaming and 802.11k assisted roaming on the SSIDs Ref doc : https://community.fortinet.com/t5/FortiAP/Troubleshooting-Tip-Error-while-adding-8-SSIDs-per-client/ta-p/341480

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Troubleshooting Tip: FortiSwitch E flag 'error_reason':'The legal characters are numbers (0-9), letters(a-z,A-z) and special characters - and _'

Troubleshooting Tip: Radio 3 shows 'Channel 0', Empty hw_chan list

Technical Tip: How to use a duplicate SSID (same SSID name, different backend configuration)

Technical Tip : How to check and troubleshoot incorrect information sent to syslog server by FortiExtender

Technical Tip : How to configure a new password on standalone FortiExtender without doing a factory reset.

Re: Failed to load data

Re: 100% CPU consumed because of cw_acd service

Re: Static AP-Power transmission not work correctly

Re: Maximum number of SSIDs 7 not 8? FAP221E-W2 6.4 - FGT 6.4

Technical Tip: Steps to upgrade FAP-U431/U433 from...

Technical Tip : New FortiAPs deployment and instal...

Technical Tip: How to collect logs and config to a...

Technical Tip: How to use DRMA in wireless

Technical Tip: How to view the multicast and broad...

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