Troubleshooting Tip: SSL VPN fails at 98%

hbac · 01-06-2025

Description This article describes an issue where a pair of FortiGate in HA mode cannot connect to FortiToken Cloud and the FortiGate GUI is showing as no license when trying to activate FortiToken Cloud. Scope FortiGate, FortiToken Cloud. Solution E...

hbac · 01-01-2025

Description This article describes how to reserve SSL VPN client IP addresses without an external DHCP server. Scope FortiGate. Solution To reserve an IP address for a specific user, it is required to assign a separate SSL VPN Portal with a unique So...

hbac · 12-10-2024

Description This article describes an issue when FortiGate does not appear under FortiGate Cloud Assets. Scope FortiGate, FortiGate-Cloud. Solution This issue will occur if FortiGate-Cloud is not activated on the FortiGate or is activated under the w...

hbac · 12-07-2024

Description This article describes an issue when it is not possible to login to FortiGate after restoring a converted configuration file from FortiConverter. Scope FortiGate. Solution The converted configuration file does not have the same administra...

hbac · 11-11-2024

Description This article describes how to resolve an issue where manual firmware downloads from https://support.fortinet.com/support/#/downloads/firmware are not working. Nothing happens when selecting 'HTTPS' to download. Scope FortiCloud. Solution ...

hbac · 12-23-2024

Hello @jomof, Have you tried making those changes in the CLI? Regards,

hbac · 12-17-2024

Hi @mmorcali, Yes, it is possible to manage FortiGate devices from multiple FortiManager instances. You can form a Fabric of FortiManager. You can refer to https://docs.fortinet.com/document/fortimanager/7.6.0/new-features/25342/fabric-of-fortimanage...

hbac · 12-11-2024

Hello @vnkhwazi, 7.6 is still new and yes, it has memory issues. This is one of them https://community.fortinet.com/t5/FortiGate/Technical-Tip-WAD-wad-config-notify-process-consumes-high-Memory/ta-p/328385 Did you check which process is causing high ...

hbac · 12-09-2024

Hello @rcpdkc, Each FortiToken is unique and can't be used on multiple FortiGates. You will need a FortiAuthenticator as an authenticator. https://docs.fortinet.com/document/fortiauthenticator/6.4.0/radius-interoperability-guide/417981/configuring-au...

hbac · 11-22-2024

Hi @fortinet-davidy, Your diagram looks good. I don't think you need any special configuration for SDWAN if it is already working. You can refer to https://docs.fortinet.com/document/fortigate/7.6.0/administration-guide/23145/sd-wan-with-fgcp-ha Rega...

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Technical Tip: FortiGate in HA mode unable to connect to FortiToken Cloud

Technical Tip: Reserve SSL VPN client IP addresses without an external DHCP server

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Troubleshooting Tip: SSL VPN fails at 98%

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