Troubleshooting Tip: No details log in FortiMail C...

alya · 06-03-2024

Description This article describes how to troubleshoot the 'Detected by Header Analysis check. Confidence degree 95.089882[x.x.x.x]' error in log Scope FortiMail. Solution 'Header Analysis' extracts multiple factors of the message headers from hundre...

alya · 06-03-2024

Description This article describes how to remove IP from the sender reputation list. Scope FortiMail. Solution The IP cannot be deleted or cleared for a single IP. The only way is to clear all or reset the sender's reputation database by using the co...

alya · 05-20-2024

Description This article describes how to set a rating If FortiSandbox is unable to decrypt a password-protected archive. Scope FortiSandbox. Solution Below is a step on how to configure a specialized rating if FortiSandbox is unable to decrypt a pas...

alya · 05-12-2024

Description This article describes how to delete emails in the FortiMail archive folder. Scope FortiMail. Solution It is not possible to delete selective emails in the archive folder. The only way to delete email in the archive folder is to delete th...

alya · 04-01-2024

Description This article describes how to tag specific keywords to an email containing suspicious URLs. Scope FortiMail. Solution Workaround: Go to the FortiMail Profile -> Antispam -> Action and create a new action profile with the preferred profile...

alya · 02-04-2024

Hi FortiHelp, - May I know is the issue happens to all of the extension? - Is the issue happens to FON-380, and FON-570? - Can you help to verify what is the firmware version of the FortiFone? Best Regards, Alya

alya · 11-06-2023

Hi sir, - IVR feature is available in v6.0 and v6.4- Below you can find the technical note for this feature in order to proceed with the initial configuration:https://docs.fortinet.com/document/fortivoice-enterprise/6.0.0/ivr-technical-note/161111/co...

alya · 07-02-2023

Hi D.Roessing Unfortunately that is not pssible, the only template you can customize as below: https://docs.fortinet.com/document/fortimail/7.2.2/administration-guide/480094

alya · 06-14-2023

What about the gateway? Are you able to access the GUI?

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Troubleshooting Tip: The 'Detected by Header Analysis check. Confidence degree 95.089882[x.x.x.x]' error

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