Description This article describes the prompt received on the GUI of the
FortiGate 'Could not connect to the FortiManager to retrieve its serial
number'. Scope FortiGate v7.6.x. Solution The following error is
observed on the FortiGate, even though F...
Description This article describes how to fix the error 'One or more
members are associated with an interface, only addresses that are not
associated with an interface can be added'.The error is received when
address objects are added in an address g...
Description This article describes how to resolve an issue where the
command 'diagnose hardware deviceinfo psu' does not retrieve the PSU
status. Scope FortiGate 200G/201G Solution The following command fails
when run on FortiGate 200G/201G: FortiGat...
Description This article describes how to handle 'Failed to save packet
capture' errors received while trying to save packet capture. Scope
FortiGate. Solution While trying to save a packet capture on Network ->
Diagnostics, the following error may a...
Description This article describes how to handle an issue where, after
migrating the configuration from one FortiGate to another and being a
different model using FortiConverter, the IPsec tunnel did not establish
(e.g. site-to-site, dialup). Scope F...
https://community.fortinet.com/t5/FortiGate/Technical-Tip-Packet-capture-sniffer/ta-p/198313
diagnose sniffer packet any "host x.x.x.x and icmp" 4 0 l <--- x.x.x.x
is dest ip or the ip address of the sslvpn ip pool
In FortiEMS, ensure that the "Always Up (Keep Alive)" feature is enabled
for both FortiEMS and FortiClientEMS. This feature helps maintain
continuous connectivity and can assist in reconnecting clients to their
previous workgroup even if the requirem...
Ensure that you have not exceeded the subscription limit for your
FortiPhish license. If you have reached the limit, you may need to
purchase additional licenses or wait until the next month when the limit
resets. ake sure that the recipient groups o...
