Troubleshooting Tip: Unable to upgrade firmware, i...

rvillaroman · 04-05-2024

Description This article describes how to schedule a FortiCloud 360 report. Scope FortiCloud Solution Login to the FortiCloud Portal. 'Double-click' the selected FortiGate Serial number: Navigate to the left-side menu Report -> Schedule: On the right...

rvillaroman · 02-18-2024

Description This article describes why the tunnel type can no longer be changed after upgrading to v7.2.0 and later. Scope FortiGate v7.2.0 and later. Solution On v7.2.0 and later, after 'tun_id' is generated, the IPSEC VPN phase 1 interface type can...

rvillaroman · 12-05-2023

Description This article describes how to troubleshoot issues on Viber voice and video calls. On mobile devices, when connected to the firewall, even allowing Viber on the application control and on the web filter the call is getting unstable and una...

rvillaroman · 11-07-2023

Description This article describes how to fix an issue encountered after adding a WiFi interface on a software switch in FortiWifi. After rebooting, the network profile changes from private to public. This is because the MAC address on the software s...

rvillaroman · 10-26-2023

Description This article describes how to block unauthorized connections to IPsec VPN. In some cases, There are unauthorized IPsec VPN connection attempts. By default, they are all blocked by the firewall, but it might be an eyesore to see multiple p...

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Technical Tip: How to schedule 360 report on FortiCloud

Technical Tip: Unable to change IPSEC tunnel type and getting -9999: -9999 error

Troubleshooting Tip: How to allow Viber voice and video call

Troubleshooting Tip: Network profile changes from private to public after a reboot with a 'new Ethernet network detected' notification

Technical Tip: How to block unauthorized connections to IPsec VPN

Troubleshooting Tip: Unable to upgrade firmware, i...

Technical Tip: Restrict unauthorized access on the...

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