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‎03-11-2025
Last activity: Mar 11, 2025 8:57:59 PM
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Technical Tip: FortiOS Packet Sniffer displays each Packet twice on GUI/CLI

03-11-2025
Description This article describes an issue where the FortiOS packet sniffer displays each packet twice when a packet capture is started on GUI/CLI. Scope FortiGate v7.6.1, v7.6.2 Solution When using the packet sniffer on FortiGate, both ingress and ...

Technical Tip: Policy Lookup Utility on FortiGate Fails with Error 'Unable to find the matching policy given the provided information' for UDP Traffic and FQDN Destination Address Objects

03-11-2025
Description This article addresses an issue where a policy lookup fails with the error 'Unable to find the matching policy given the provided information' when UDP traffic and FQDN objects are used as the destination address in the tool. Scope FortiG...

Troubleshooting Tip: Cloning the default web filter profile via the GUI fails to retain action settings for some categories

02-18-2025
Description This article describes an issue where certain category action settings are not retained when the Default Web Filter Profile is cloned. Scope FortiGate v7.2.8 Solution In the 'default' Web Filter profile, all categories under Adult/Mature ...

Technical Tip: Frequent cw_acd Daemon Crashes Impact WiFi Service After Firmware Upgrade to v7.6.1

02-17-2025
Description This article describes an issue where the cw_acd daemon crashes frequently, causing WiFi disruptions after upgrading to v7.6.1. Scope FortiGate v7.6.1 Solution The cw_acd daemon crashes frequently after upgrading to v7.6.1, leading to WiF...

Technical Tip: SSL VPN SAML Authentication Failure Due to Missing SAML Metadata on FortiGate

02-17-2025
Description This article describes an issue where SSL VPN users using SAML authentication are unable to connect when SAML metadata is missing on the FortiGate. The problem occurs when the reserved internal kernel UDP socket 8900 of the SSL VPN proces...
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