Technical Tip: Comprehensive Health Assessment for...

premchanderr · 12-18-2024

Description This article describes how to install Network Monitoring Tools, Antivirus, or any other software on FortiSIEM. Scope FortiSIEM v6.x+. Solution This action is not recommended and would put the Supervisor/Collector in an unsupportable state...

premchanderr · 10-14-2024

Description This article describes how to switch to a custom parser if SyslogNGParser is used for parsing logs or testing sample events. Scope FortiSIEM 7.x. Solution SyslogNGParser is the default system parser. It is always the first one and is desi...

premchanderr · 10-03-2024

Description This article shows how to perform initial level troubleshooting of Node.js-charting process. Scope FortiSIEM v7.x. Solution Node.js-charting process is responsible for generating PDF charts in scheduled reports. Check if it is possible to...

premchanderr · 09-25-2024

Description This article describes on handling query rejection due to max limit when exporting a report in FortiSIEM GUI. Scope FortiSIEM 7.2.0. Solution The message 'Query Rejected: Max query limit reached' would be displayed if a report is reaching...

premchanderr · 09-10-2024

Description This article describes how to troubleshoot the phFortiInsightAI process. Scope FortiSIEM v7.x Solution Follow the steps below when the phFortiInsightAI process is down and cannot be started manually. Note: Take a snapshot of the VM and ba...

premchanderr · 11-13-2024

Hi Adam, Normally everything should work uninterruptedly. This depends on anything unusual on the windows or FortiSIEM super/collector end. Monitor FortiSIEM status via GUI Health and windows by its utilization. Also ensure network connectivity is st...

premchanderr · 11-13-2024

Hi Levi,You can configure agents to send logs to collector and then collector to supervisor. This is feasible via internet and recommended approach.Ensure that all ports are open for required traffic:https://docs.fortinet.com/document/fortisiem/7.2.4...

premchanderr · 11-10-2024

Hi @RebecaGoncalves , You would need to follow steps as given in below document: https://docs.fortinet.com/document/fortisiem/7.2.4/external-systems-configuration-guide/723635/microsoft-sql-server If discovery throws error do contact Fortinet support...

premchanderr · 11-10-2024

Hi @adem_netsys , The below document lists all the logs that agent can send to SIEM: https://help.fortinet.com/fsiem/7-2-4/Online-Help/HTML5_Help/Configuring_Windows_Agent.htm If you are looking for logs related to active directory then have to disco...

premchanderr · 10-28-2024

Hi Karl, You can use the documentation only if you face any issue, otherwise following the upgrade file keeps it simple.After uploading zip file and if this can be viewied in Image server GUI, then go ahead to "Download Image" and "Install Image" on ...

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Troubleshooting Tip: Installing Network Monitoring Tools, Antivirus or Other Software on FortiSIEM platform

Technical Tip: Switch to custom parser when default parser SyslogNG is used for Parsing Events

Troubleshooting Tip: How to troubleshoot Node.js-charting process

Troubleshooting Tip: FortiSIEM GUI 'Query Rejected: Max query limit reached' message when exporting reports

Troubleshooting Tip: How to fix the phFortiInsightAI process

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