Description This article outlines the key aspects of transferring
units/devices using the Asset Transfer option. Scope Asset Management
Portal, SSO. Solution 'Asset Transfer' option is available in FortiCloud
Portal, which will allow the transfer of ...
Description This article describes how to update the 'Contacts' in the
FortiCloud Portal. Scope To facilitate the retrieval of FortiToken,
change security devices or passwords if needed. Solution FortiCloud
users will encounter the error below when a...
Description This article contains solutions for issues frequently faced
by users with 2FA. Scope Login issues to FortiCloud Portal and Not
receiving Security Code. Solution Issue: Though 2FA is not enabled, the
user receives a ‘Security Code’ prompt ...
Description This article describes important information worth noting
about two-factor authentication in the FortiCloud Portal. Scope
FortiCloud Portal and Single Sign On (SSO). Solution Fortinet highly
recommends enabling Two Factor Authentication (...
Description This article describes the requirements for a Customer
Support team to register the Unit on customers’ behalf. Scope FortiCloud
Portal. Solution Fortinet customer service team receives unit/product
registration requests from different sou...
