Description This article explains how to troubleshoot MAC Address Check
failures when connecting through SSL VPN. Scope FortiGate. Solution If
users can log in to SSL VPN without having their MAC addresses allowed
in the SSL web portal, it may be due...
Description This article explains how to forward traffic logs from
specific source or policy IDs to a syslog server. Scope FortiGate.
Solution To forward only the desired source and policy ID traffic logs
while excluding all other event logs, configu...
Description This article explains how to activate the FortiCloud account
in FortiGate when encountering the error: 'acct_st=Error.' Scope
FortiGate. Solution While activating a FortiCloud account on FortiGate,
when encountering the following error, i...
Description This article describes how to handle a scenario where a
FortiGate fails to power on, and how to collect relevant logs to
diagnose the problem effectively. Scope FortiGate. Solution The
following steps demonstrate how to troubleshoot, veri...
Description This article describes about Source IP Pool Behavior in the
SSL VPN Portal. Scope FortiGate. Solution In the process of configuring
the SSL VPN portal, a source IP pool is stipulated under the Tunnel
model settings. When a source IP pool ...
Hi @HM2 , Please refer to the article below to gather the logs. This
will enable you to verify whether packets are being dropped
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-IPsec-VPN-is-up-but-network-is-not-reachable/ta-p/192887
Hi @uearn , Can you access the firewall via CLI using SSH or Telnet? If
not, please connect a console cable to the firewall and check for any
error messages you're receiving.Thanks,
Hi @glen If the product is not listed under this sheet, this means that
there is no end-of-life determined yet for that product.Reference
article :
https://community.fortinet.com/t5/Customer-Service/Technical-Tip-Product-Life-Cycle-Information-on-For...
Hi @Gumo , Can use the CLI command#diagnose switch-controller
switch-recommendations fabric-lockdown-disable If you have found a
solution, please like and mark it as solved to make it easily accessible
for everyone.
Hi @johnlloyd_13 , Advanced mode will allow you to assign a VDOM from a
single device to a different ADOM. Advanced ADOM mode cannot be enabled
when a remote FortiAnalyzer is being managed by FortiManager. Reference
article :
https://docs.fortinet.co...
