Description This article explains how to configure the Google SMTP
server in FortiClient EMS to send email alerts. Scope FortiClient EMS
v7.0 and v7.2 Solution Since September 2024, Microsoft SMTP server
smtp.office365.com has no longer accepted SMTP...
Description This article describes how to enable missing scan option
under FortiClient EMS endpoint pane. Scope EMS v7.0.x, v7.2.x and v7.4.x
Solution Under the FortiClient EMS endpoint pane, the EMS administrator
can remotely instruct the endpoint F...
Description This article explains how to resolve FortiClient is not
showing Antivirus 'Last Scan' correctly. Scope FortiClient v7.0.x,
v7.2.6 and earlier. Solution In this sample scenario, the endpoint is
configured to perform an antivirus scan every...
Description This article describes how to resolve the 'expecting
attribute "userPrincipalName"' message when performing FortiClient SAML
User Verification with Entra ID. Scope FortiClient EMS v7.0, v7.2 and
v7.4 Solution After configuring SAML user v...
Description This article explains things to take note when enabling
Dedicated IP on FortiSASE, when using Secure Web Gateway. Scope
FortiSASE. Solution As mentioned in Dedicated public IP addresses, a 2
to 4 hours downtime is required to enable this ...
Hi Stacy, FortiClient software does not support laptop with ARM chip
(eg: Snapdragon) yet, refer to discussion here:
https://community.fortinet.com/t5/Support-Forum/FortiClient-VPN-for-Microsoft-Surface-Pro-Snapdragon/m-p/376774#M263875
Kindly await ...
Hi, Kindly always use this troubleshooting methodology when seeking for
help: 1. Provide as much info as possible on your context (Windows or
macOS, FortiOS version etc)2. Was it working fine previously? Is it a
whole new setup?3. Is it everyone faci...
Hi DaveRDev,I have seen this issue before in Windows, it was caused by
'persistent routes' leftover in that Windows machine. As per quick
research, persistent routes sometime do exist in macOS as well. Perhaps
you can check if there is persistent rou...
Dear all, please stop trying to use FortiClient on laptops with ARM
processor, it is not supported yet.The upcoming FCT 7.4.3 will support
Windows with ARM processor, ETA mid-March 2025.
