Re: Fortimail cloud email global filter

vchauhan · 01-30-2025

Description This article describes troubleshooting when the secondary device appears as 'Unseen' under the Centralized Monitor (available with a Featured license). Scope FortiMail v6.4.0 onwards. Solution The FortiMail detected the unseen error under...

vchauhan · 08-20-2024

Description This article describes how to test the allowed email message size in FortiMail. Scope All supported versions of FortiMail. Solution Verify the allowed message size for incoming mail by performing a telnet to the FortiMail. For example: ex...

vchauhan · 11-01-2023

Description This article describes how to resolve an issue where the recipient verification failed and an unknown user is indicated in the FortiMail logs. Scope FortiMail. Solution Example: column Content Date 2023-11-01 Time 03:02:25.181 Message ......

vchauhan · 04-03-2023

Description This article describes steps to fix an issue where RAID on FortiSandbox is degraded and unconfigured. Scope All FortiSandbox hardware models. Solution Occasionally, the RAID status on FortiSandbox hardware shows as degraded and unconfigur...

vchauhan · 08-26-2022

Description This article describes how to avoid duplicate emails received on quarantine releases. Web release: Quarantine message '08HA3Gaa014628-08HA3Gac014628' of account lab@lab.la was released via a web link from x.x.x.x. Scope FortiMail versions...

vchauhan · 08-17-2022

Hi,   Can you please try with different browser?   Regards, Vivek

vchauhan · 05-26-2022

Hi,I believe you have access to make these changes. If you are looking to configure the Access control policy then you can configure it as below.config policy access-control receiveedit 0set sender-pattern example@gmail.comset recipient-pattern examp...

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Troubleshooting Tip: Secondary device shows unseen under the Centralized Monitor (Available with Featured license)

Technical Tip: How to test the maximum email message size is working on FortiMail

Troubleshooting Tip: Recipient verification failed with 'user unknown' in the FortiMail logs

Troubleshooting Tip: FortiSandbox RAID is degraded and unconfigured

Technical Tip: Released email from personal quarantine received multiple times when using O365 as mail server

Re: Fortimail and not Visible Quarantine Email