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tonylin1
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‎04-01-2024
Last activity: Apr 1, 2024 11:26:42 AM
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Technical Tip: The device shows the status Offline on the section User & Devices of the GUI Dashboard

03-19-2024
Description This article describes why the device shows the status Offline on the section User & Devices of the GUI Dashboard. Scope FortiGate. Solution Offline, it shows 'seen 6167s': diagnose user device list | grep b7:22 -A 6vd root/0 e2:ec:15:57:...

Technical Tip: Remote Sync rules will not sync the user that manually import by user

03-07-2024
Description This article describes when a user manually imports the remote user in the LDAP group, it will still exist after that user is removed from AD and Manual Sync on Remote User Synced Rules. Scope FortiAuthenticator. Solution There are two us...

Technical Tip: FortiAuthenticator will not automatically assigning FortiToken Mobile authentication to the user been disabled

03-07-2024
Description This article describes that when automatically assigning FortiToken Mobile authentication to all active directory users, the disabled user will not be assigned FortiToken. Scope FortiAuthenticator. Solution There are two existing remote u...

Troubleshooting Tip: FortiAuthenticator Agent -> Message -> Verfication of user OTP raised an exception

12-28-2023
Description This article describes how to solve an issue where, upon testing the OTP on a FortiAuthenticator agent, it shows a message stating that the verfication of the user OTP raised an exception. Scope FortiAuthenticator. Solution The FortiAuthe...

Troubleshooting Tip: How to split traffic by interface when packet sniffer using 'any' interface when there is no SNAT/DNAT

11-08-2023
Description This article describes how to split traffic by interface when the packet sniffer is using the 'any' interface when there no SNAT/DNAT in effect. In order to test for packet loss in FortiGate, 'any' is specified as the interface to perform...
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