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mpuente
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‎01-04-2024
Last activity: Jan 4, 2024 11:06:49 PM
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Troubleshooting Tip: Error 'License is invalid for the current VM Configuration' when using another product license as a FortiAnalyzer

11-01-2023
Description This article describes how to solve an issue where, when trying to add a new license for a FortiAnalyzer, a popup appears with the error 'Failed to update VM License'. Scope FortiGate VM, FortiAnalyzer. Solution FortiGate will display err...

Troubleshooting Tip: 'A valid invitation must be attached'

11-01-2023
Description This article describes how to work around the error 'A valid invitation must be attached' that sometimes occurs when adding a deployment package. Scope FortiClient. Solution The following error may be displayed when adding a deployment pa...

Troubleshooting Tip: Errors during FortiManager ADOM upgrading

11-01-2023
Description This article outlines the common errors that occur after upgrading a FortiManager ADOM and provides links to relevant articles covering the errors. Scope Any supported version of FortiManager. Solution Make sure to always validate the rel...

Troubleshooting tip: FortiManager Upgrade with 'Fail(errno=-999):The string contains XSS vulnerability characters - prop[match]: string((AS#):1)'

10-29-2023
Description This article describes how to fix the issue after upgrade with the error message 'Fail(errno=-999):The string contains XSS vulnerability characters - prop[match]: string((AS#):1)'. Scope FortiManager. Solution The following error message ...

Technical Tip: Basic commands to troubleshoot FortiSandbox with TAC Team

10-26-2023
Description This article shows the basic commands to be executed on FortiSandBox when opening a ticket. Scope FortiSandbox. Solution In order to start the validation of the ticket, these commands will help the TAC Team. Run them when the problem is p...
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