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Description This article describes our testing tool SysSanityTester and how to use it on macOS. Scope FortiEDR. Solution SysSanityTester is used for macOS and is a connectivity test tool that will generate a security event on macOS. If the event appe...
Description This article discusses Migration of an environment or organization into a new instance. Scope FortiEDR. Solution Situation. There is a customer with a current contract that expires at the end of the next week. To take advantage of this co...
Description This article describes how to install FortiEDR on Windows XP SP2 KB914882. Scope FortiEDR Solution It is maybe not possible to install FortiEDR or the Collector may stay in a degraded state if the Microsoft KB is not installed on XP and d...
Description This article describes how to uninstall and install macOS. Scope Solution Troubleshooting macOS Collector. Uninstall from Manager: 1) macOS can be uninstalled via the manager see the steps below in screenshot. Uninstall with script: 1) su...
Description This article discusses FortiEDR Collector Support for Windows 10 22H2, Windows 11 22H2, macOS 13 Ventura. Scope FortiEDR v5. Solution Support for Windows 10 22H2 was added in builds 5.0.3.962 and 5.2.0.2423. Support for Windows 11 22H2 wa...
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