Troubleshooting Tip: FortiClient installation fail...

jie · 02-03-2025

Description This article describes how to check and enable the 'None' invitation type if it's greyed out. Scope FortiClient EMS v7.2, v7.4. Solution Sometimes, the invitation type 'None' is greyed out so by default it's set to type 'local' when creat...

jie · 02-03-2025

Description This article describes how to add a new certificate security posture tagging rule in EMS 7.4 and the difference between old EMS versions and FortiClient EMS v7.4. Scope FortiClient EMS v7.4 Solution With FortiClient EMS v7.4 cannot add ne...

jie · 01-06-2025

Description This article describes how to fix the issue of installing FortiClient with the missing file 'difxapi.dll'. Scope FortiClient v7.2. Solution FortiClient installation failed and rolled back. Checking the FortiClient installation log can see...

jie · 01-01-2025

Description This article explains a workaround for some cases of failed FortiClient EMS upgrades to v7.2.4, where the ODBC driver is broken, which makes it impossible to connect to the FCM database. Scope FortiClient EMS 7.2 Solution The following er...

jie · 12-08-2024

Description This article explains how to fix the issue when EMS stuck auto upgrade from v7.2.5 to v7.2.6. Scope EMS v7.2.5. Solution According to the below link, there is a new feature of EMS v7.2.5. Auto upgrade EMS to latest patch release 7.2.5 Som...

jie · 02-18-2023

Hey Eddie, 1. Verify FortiClient is connected to EMS cloud via invitation code 2. Verify that the endpoint can access to domains below on TCP port 443: forticlient-emsproxy.forticloud.com forticlient.forticloud.com Please verify the above from the en...

jie · 05-22-2022

Hello pekoms, If you check the below document you can see the highest version of supporting FortiOS 6.2 is FortiClient 6.4. FortiClient v7 is not compatible with FortiOS 6.2. https://docs.fortinet.com/document/forticlient/7.0.0/ems-compatibility-char...

jie · 04-24-2022

Hi Icebun, This feature has been improved from Forticlient version 6.4, you can try with 6.4.6 and see the different behaviour.

User Statistics

User Activity

Technical Tip: How to check and enable the 'None' type of invitation code

Technical Tip: Add new certificate security posture tagging rule in FortiClient EMS v7.4